What exactly am I paying for?
The preparation work described in the package: a carrier-specific working file, correspondence and documentation requirements, remaining-action sequence, and follow-up plan.
Is this a government service?
No. DRENGR is an independent paid preparation service and is not FMCSA, USDOT or DBPR.
Can you guarantee FMCSA approval or reinstatement?
No. FMCSA controls determinations and processing time. We guarantee delivery of the agreed preparation package, not an agency result.
What happens if you cannot deliver the agreed package?
If DRENGR cannot deliver the carrier-specific corrective package described for the purchased scope, the preparation fee is refunded.
When will the prepared package be delivered?
Payments received before 8 PM Eastern are processed for same-day completion and delivery. After 8 PM Eastern, completion is by noon Eastern the following day.